RESPOKRESPOK
Live chat, Video calls, Call center and AI agent , in one dashboard

Live chat and video calls,
with one line of code

RESPOK adds a chat widget to your website, letting you chat live and make video calls directly with visitors. Install in under 5 minutes, without a developer.

Try every feature free for 7 days Explore featuresDownload app

Install with a code snippet · Plugins for WordPress, WooCommerce, Shopify and PrestaShop

Unified inbox

Answer all your messages in one inbox with ease

Telegram, WhatsApp, Instagram, Gmail and Yahoo emails, WHMCS tickets, and WooCommerce and Shopify orders, all alongside your website's live chat.

TelegramWhatsAppInstagramBaleGmailYahooWHMCSWordPressWooCommerceShopifyPrestaShop
Live chat

All customer conversations in one dashboard

Every message sent from your website can be viewed and answered in the RESPOK dashboard, on mobile or desktop.

Real-time conversations
See visitor messages as they arrive and respond instantly.
Mobile and desktop apps
Access conversations from anywhere.
Complete customer history
See each customer's browsing history and previous conversations.
Automatic welcome messages
Send the first message automatically with simple rules.
Sarah Adams
Sarah Adams
How much is the Professional plan?
2 minutes
Ryan Carter
Ryan Carter
I am having trouble with payment
10 minutes
Mia Turner
Mia Turner
Thanks for your help
25 minutes
Alex Reed
Alex Reed
Are video calls available?
1 hour
Video calls

When words are not enough, turn on your camera

Start an HD video call with a customer in one click from the same chat. They do not need to install an app or plugin.

One-click calls
Call directly from the chat window, without a separate link or app.
Screen sharing
Share your screen to guide customers more effectively.
No installation for customers
Call directly in the browser, without downloading an app.
HD quality
Clear video, even on limited connections.
Everything in one platform

Beyond chat: a complete customer communication CRM

Live chat and video calls are just the beginning; Artificial intelligence, CRM, Automation, Campaigns and Reporting are also available in the same dashboard.

Unified inbox

Website chats, emails and messaging channels in one shared inbox, with saved replies, team chat and routing to the right department.

Call center

Voice and video calls, a live call queue, callback requests, call recording and business hours, all in the call center dashboard.

Advanced AI agent

Train your agent with website content and your knowledge base. Test responses in the playground, define scenarios and routing, and track performance.

AI assistance for operators

Suggested replies, conversation summaries and tone improvements, with reports showing how operators use these suggestions.

Contacts and customer profiles

Complete contact profiles, notes and tags, guided bulk imports and contact exports.

Visitor tracking

See which page visitors are viewing, where they came from and their browsing journey, and start a conversation instantly.

Knowledge base and help center

Write help articles, build a knowledge base from your website content and publish a help center for self-service support.

SEO and web analytics

Site explorer, Google Search Console, brand monitoring, bot analytics and website traffic statistics in one place.

Email and campaigns

Read and respond to emails in the same inbox, and send targeted campaigns to different audience segments.

Plugins and integrations

Install on WordPress, WooCommerce, Shopify and PrestaShop, connect messaging channels and manage allowed widget domains.

Reports and analytics

Track response times, conversation volume, operator activity and call performance with clear, exportable charts.

Security, roles and privacy

Role-based team permissions, account security, phone verification and tools for handling privacy requests.

Quick start

Three steps to your first conversation

1

Copy the widget code

Get a small code snippet from your dashboard.

2

Add it to your website

Place the code before the closing body tag on your website.

3

Start a conversation

Messages and calls appear in your dashboard immediately.

Inside the dashboard

Everything available after you sign in

Explore the RESPOK dashboard, from conversations and calls to Artificial intelligence, SEO, Contacts and account settings.

Workspace and conversations

  • Overview and daily metrics
  • Inbox with saved replies
  • Team chat and internal routing
  • Business hours and away messages
  • Website widget and appearance customization

Call center

  • Voice and video calls within chat
  • Live call queue
  • Callback requests
  • Call recording and archive
  • Installation guide and call settings

Artificial intelligence

  • Agent training and knowledge sources
  • Playground and test scenarios
  • Behavior rules, triggers and routing
  • Smart operator assistance
  • Performance reports and frequent topics

SEO and analytics

  • Site explorer and page audits
  • Google Search Console integration
  • Brand monitoring
  • Bot behavior analytics
  • Website traffic statistics

Customers and team

  • Contacts, tags and notes
  • Contact imports and exports
  • Live visitors
  • Team, departments and permissions
  • Operator activity reports

Integrations and account

  • WordPress, WooCommerce, Shopify and PrestaShop plugins
  • Messaging channels
  • Allowed domain management
  • Wallet, billing and AI credits
  • Security and privacy settings
Compare plans and their features
Common questions

Have a question?

Add RESPOK to your website today

Chat, Calls, Artificial intelligence, Contacts, SEO and Reports , all from one dashboard

Start free trial